FAQ

Size Exchange

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Can I request a size exchange for my purchase? 

  • We're sorry, but we do not offer size exchanges at the moment.

What should I do if the item doesn't fit?

  • If the item doesn't fit, please refer to our return policy for instructions on how to initiate a return for a refund or store credit.

Return Policy

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What is your return policy? 

  • We accept returns within 7 days of receiving your order. The item must be in its original condition, unworn, and with all tags attached. Please note that certain items may be non-returnable or subject to restocking fees.

How do I initiate a return? 

  • To initiate a return, please fill out the form below.

What are the return options available? 

  • We offer two return options: a refund back to the original payment method or store credit, which you can use for future purchases.

Order Refunded

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Why was my order refunded? 

  • There are several reasons why an order might be refunded, such as a canceled item, unavailability of the product, or issues with processing payment. If you have questions about a specific refund, please contact our customer support team.

When will I receive the refund for my order? 

  • Refunds are typically processed within 3-7 business days after receiving and inspecting the return. The actual time it takes for the refund to reflect in your account may vary depending on your payment method and bank processing times.

When Will My Item Get Fulfilled?

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How long does it take to fulfill my order? 

  • Our approximate processing time is usually 1 to 3 business days to confirm and process your order. Once it's ready to be shipped, you'll receive a tracking number via email.

Get in touch

We are happy to answer any questions you may have about our store.